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Failed to install agent (LDMS 9.5)

February 20, 2013, 8:47 pm
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Agent installation return with error code 1081. It is a fresh installation. The client OS version is Windows Server 2003. The firewall and antivirus are already turn off. I can see the folder $ldcfg$ created and the installer file already copied but he installer file seem not executed at all. Can anyone give idea on how to resolve this issue?

 

Log file:

 

Tue, 19 Feb 2013 16:01:24 Processing task 3

Tue, 19 Feb 2013 16:01:24 Processing task 3

Tue, 19 Feb 2013 16:01:26 1 machines targeted to task

Tue, 19 Feb 2013 16:01:26 Getting handler associated with scheduled task.

Tue, 19 Feb 2013 16:01:26 1 machines for taskID 3

Tue, 19 Feb 2013 16:01:26 Remote operation timout = 1200

Tue, 19 Feb 2013 16:01:26 Reset remote operation timout = 1200

Tue, 19 Feb 2013 16:01:26 Building LDMS client setup package: C:\Users\Administrator\AppData\Local\Temp\tmp1E4.tmp Log: C:\Program Files (x86)\LANDesk\ManagementSuite\log\cab_3.log

Tue, 19 Feb 2013 16:01:46 Configuring client config thread limit to 1

Tue, 19 Feb 2013 16:01:46 SVR-PNG-001 Sending C:\Users\Administrator\AppData\Local\Temp\tmp1E4.tmp to C:\$ldcfg$\tmp1E4.tmp

Tue, 19 Feb 2013 16:01:46 SVR-PNG-001 creating dir C:\$ldcfg$

Tue, 19 Feb 2013 16:02:12 SVR-PNG-001 Copying to C:\$ldcfg$\IPCheck.exe

Tue, 19 Feb 2013 16:02:40 SVR-PNG-001 Copying to C:\$ldcfg$\tmp1E4.tmp

Tue, 19 Feb 2013 16:05:03 SVR-PNG-001 Copy of C:\$ldcfg$\tmp1E4.tmp to SVR-PNG-001 returned -2147482443

Tue, 19 Feb 2013 16:05:03 SVR-PNG-001 Removing temporary directory

Tue, 19 Feb 2013 16:05:12 SVR-PNG-001 Handling reboot options

Tue, 19 Feb 2013 16:05:12 SVR-PNG-001 Reboot not needed

Tue, 19 Feb 2013 16:05:12 SVR-PNG-001 DONE: retCode=-2147482443 machineRetCode=1081

Tue, 19 Feb 2013 16:05:12 Task complete, status 7

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Uninstallwinclient.exe download?

February 6, 2008, 3:57 pm
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As part of a trial I installed LANDesk agents on a number of my PC's.  Since it was a trial I had the core server on an old piece of hardware that died.  Where can I get a copy of uninstallwinclient.exe?  I'm using version 8.7.

 

 

 

 

 

Thank you,

 

 

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LD 9.5 - Strange language items in ldclient folder, do you have this?

March 28, 2013, 8:55 am
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Can some of you that are on LD 9.5 please check one of your clients and in the the ldclient folder, do you have strange language folders as shown below?

 

Please let me know if you do and if you have installed the patch below or not

 

I have a 9.5 Dev core up and running, I have installed the latest (LD95-CP_BASE-2013-0228) patch installed.

 

Thanks

 

 

language.jpg

 


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Bulk add machines into inventory

April 26, 2013, 11:58 am
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Is there a way to do this yet in 9.5? I have a bunch of machines (over 200) that are missing the agent. They have somehow alluded both UDD and GPO installs. I will troubleshoot those later but for now I just want them all added to LD so I can push the agent.

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Prevent Uninstallation of Agent

February 1, 2013, 2:52 pm
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Landesk 9.0.2.3

 

Is there a way to prevent the Landesk agent from being uninstalled from a machine by the user? Our users have admin access to their machines.

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Query for LANDesk version

January 29, 2009, 7:33 am
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I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem.

 

Then I summed up those who have with those who needed and I didn't come up with all my devices.

 

Now I'm wondering if all the users didn't get SP2 and are on SP1

 

Can I create a query to find out what version of the agent is installed?

 

Thank you,

 

S.....

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LDDrives.exe and freezing desktops

July 28, 2011, 9:23 am
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Our user community is complaining of temporary freeze-ups on their computers. These last anywhere from 10 seconds to several minutes. In our troubleshooting, one thing we found is that during the freeze, LDDrives.exe was running and then stopped around the time the computer became responsive again.

 

In looking for info on exactly what invokes this process. I can't find anything in the doc or on-line.

 

The only thing I find in the install is it's included as a file in the .ini file under [CommonFiles].

 

Can anyone give me insight into this or somewhere that I can look for more info?

 

Thanks,

Meg

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Visual C+ Runtime Error when trying to install agent

February 29, 2008, 12:01 pm
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Whether via Startup Script, or manual, when I try to run the install agent, I get the following error:

 

 

Title Bar: Microsoft Visual C++ Runtime Library

 

 

Runtime Error

 

 

Program c:\Documents and Settings\%username%\local Settings\Temp\$LDTemp$\wscfg32.exe

 

 

 

 

 

This application has requested the Runtime to terminate it in an unusual way.  Please contact the applications's support team for more information.

 

 

 

 

 

Anyone seen this before?

 

 

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Internal Error - Return Code 1208

June 28, 2010, 1:15 pm
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I have created an Advance Agent Default Windows Configuration for deployment of LanDesk 9.  We installed LanDesk on our D: drive on our core server.  I see the AdvanceAgent folder and the files created within the folder.

 

I tried to Push the Adv Agent to a Windows 7 machine and a Windows XP machine.  Both resulted in Failed: Status, An internal error occurred, Return Code 1208.  I've been searching for this error and haven't found anything to determine what this error is or a solution.  The Management Console for LanDesk9 in on our core server and hasn't been installed on our Tech's computers.  Our current version on our client machies is 8.80.0.249 and we are trying to upgrade to version 9.

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How do we remove an agent?

January 15, 2008, 10:44 am
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I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself.

 

We have one user who is being harrassed by LD.  Every day LD wants to install some update/patch...even after we apply everything there is to apply manually, using remote control.

 

We don't know specifically what it's trying to install.  We thought for the moment that we'd just remove the agent.  But we don't know how.  I had seen LANDesk listed under Add/Remove SW on my PC, but when I connected to his, it wasn't there.  We're assuming that my LANDesk listing was for the console, rather than for the agent.

 

Thanks in advance for the assistance,

 

Tom

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Agents are dropping from the Management console

April 15, 2013, 10:24 am
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So I have pushed out the new landesk 9.5 agent to existing 9.0 sp2 machines. The install completed fine and all the machines have been moved to the new server. I have shut down the old 9.0 sp2 server and now I am just using the 9.5 consoles. Everything was great until today , I have 25 clients that have dropped of the mamagement console. I still see their computer icons that represent the machines but it seems like I can't manage them anymore. It dosn't show the owner and it as if the machine is offline. When I walk over to the machine the agent and the remote access looks like its installed, See attached screenshot of the machines and their status. Granted the ones that show "offline" are online and pingable or unc accessable. 

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Query for LANDesk version

January 29, 2009, 7:33 am
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I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem.

 

Then I summed up those who have with those who needed and I didn't come up with all my devices.

 

Now I'm wondering if all the users didn't get SP2 and are on SP1

 

Can I create a query to find out what version of the agent is installed?

 

Thank you,

 

S.....

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LDMS 9 - Agent Failing when Pushed

February 24, 2010, 8:00 am
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I have a question regarding my LDMS9 Test Environment. I've successfully discovered a device using Unmanaged Device Discovery within my small 2 PC / 1 Core test environment. After I discovered PC1 I wanted to push the Agent I created out to it. When I do so the Scheduled Task fails. It states Unable to contact the specified machine. The machine may be off or unreachable. Well, the machine is on and is pingable from the core. Anyone have any suggestions to why this may be failing?

 

Other notes: PC1 is a Windows 7 Machine and these computers are in a a WORKGROUP.

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CBA 8, unable to contact the remote agent

December 27, 2007, 9:49 pm
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I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine itself it seems to work and data has been sent to the core server. When i run a scan from the LDMS server console it fails- cba8, unable to contact the remote agent

 

 

when i do a repair job it says straight away- Cannot Find Agent

 

 

The agent has been removed and re-installed. Same agent version as other machines.

 

 

i have re ran the cba8inst.msi file no issues.

 

 

Cant do any repair jobs or scans from the LDMS?!?!?

 

 

Any help would be appreciated. **(FYI-im away next week so no reponse until the following week)**

 

 

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Miniscan.exe Application Error

April 17, 2008, 6:45 am
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After removing the 8.7 client and installing the 8.8 client I an getting Miniscan.exe Application Error.  The event log shows:

 

 

Faulting application MINISCAN.EXE, version 8.80.0.249, faulting module MINISCAN.EXE, version 8.80.0.249, fault address 0x00001702.

 

 

All Suggestions welcome!

 

 

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9.5 - LANDesk Agent Deployment Upgrade "Agent setup program returned an error" (Push Deployment)

February 5, 2013, 7:12 am
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Upgraded agents from 9.0SP3 to 9.5AllPatches and a good portion of the agents failed to update during the push deployment. The error received in the scheduled tasks window is "Agent setup program returned an error". I remember seeing this occasionaly the last time we did a deployment but rerunning the task on the computers that had failed generally came back successful. Not the case with 9.5.

 

Every machine that fails has the same symptoms, which leads me to beleive they are failing for the same reason. If you check the services on a computer that had a failed installation, the ONLY landesk services that are present are "LANDesk Targeted Multicast" and "LANDesk(R) Management Agent". A way to repair the agent on the computer, is that I can run Uninstallwinclient.exe then install the agent manually with a self contained exe and the installer goes through just fine. The problem is I cannot afford to do this on every single computer that has failed. I am still working on a way to identify all of the agents that did not install correctly. At the moment I am considering a loginscript vbs file that checks for the existance of the core landesk services.

 

I have attached the wscfg32.xlg file with the hops that someone can point out why the agent install is failing on so many machines. If any other information is needed please let me know.

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Windows Embedded Standard Agent Configuration

March 27, 2013, 8:15 pm
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LDMS 9.5

I have the Tenant option in my LDMS licensing also.

 

I noticed today that the Tenant configuration is not part of the Windows Embedded Standard agent configuration. Anyone else notice this? Possible oversight?

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Agents are dropping from the Management console

April 15, 2013, 10:24 am
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So I have pushed out the new landesk 9.5 agent to existing 9.0 sp2 machines. The install completed fine and all the machines have been moved to the new server. I have shut down the old 9.0 sp2 server and now I am just using the 9.5 consoles. Everything was great until today , I have 25 clients that have dropped of the mamagement console. I still see their computer icons that represent the machines but it seems like I can't manage them anymore. It dosn't show the owner and it as if the machine is offline. When I walk over to the machine the agent and the remote access looks like its installed, See attached screenshot of the machines and their status. Granted the ones that show "offline" are online and pingable or unc accessable. 

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LDMS 9 - Agent Failing when Pushed

February 24, 2010, 8:00 am
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I have a question regarding my LDMS9 Test Environment. I've successfully discovered a device using Unmanaged Device Discovery within my small 2 PC / 1 Core test environment. After I discovered PC1 I wanted to push the Agent I created out to it. When I do so the Scheduled Task fails. It states Unable to contact the specified machine. The machine may be off or unreachable. Well, the machine is on and is pingable from the core. Anyone have any suggestions to why this may be failing?

 

Other notes: PC1 is a Windows 7 Machine and these computers are in a a WORKGROUP.

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Advanced agent installation causes NTVDM error

May 11, 2009, 8:11 am
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Looking for help on Advanced agent installation. When pushing out the advanced agent we get two NTVDM errors (16-Bit error window) when the Advanced agent runs on the computer.  It appears to be happening on all the computers. The options in the window is ignore or close. Though the advanced agent will finish the install and the full agent will load and install.Windows XP Pro SP2, Firewall off.

 

Anyone seen this error or have any idea what could cause it?

 

When watching processes here is where the two error come up.

 

First NTVDM error

5/8/2009 3:47:17 PM,c:\windows\$ldcba8$\ntremoteexec.exe,"c:\windows\$ldcba8$\ntremoteexec.exe" -exec -app="command.com" -cmd="/c mkdir c:\$lddir$" -out="c:\windows\$ldcba8$\std.out" -ini="c:\windows\$ldcba8$\exec.ini",NT AUTHORITY\SYSTEM
5/8/2009 3:47:17 PM,c:\windows\system32\ntvdm.exe,"c:\windows\system32\ntvdm.exe" -f -i1,NT AUTHORITY\SYSTEM

 

Second NTVDM error
5/8/2009 3:49:32 PM,c:\windows\$ldcba8$\ntremoteexec.exe,"c:\windows\$ldcba8$\ntremoteexec.exe" -exec -app="command.com" -cmd="/c deltree /y c:\$lddir$" -out="c:\windows\$ldcba8$\std.out" -ini="c:\windows\$ldcba8$\exec.ini",NT AUTHORITY\SYSTEM
5/8/2009 3:49:32 PM,c:\windows\system32\ntvdm.exe,"c:\windows\system32\ntvdm.exe" -f -i2,NT AUTHORITY\SYSTEM

 

 

I have ran the advanced agent from a local system account command line, and as a regular user and I do not get the errors.

 

Any help is appreciated. Thanks!!!

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