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CBA 8, unable to contact the remote agent

 I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine...

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LDMS 9 - Agent Failing when Pushed

I have a question regarding my LDMS9 Test Environment. I've successfully discovered a device using Unmanaged Device Discovery within my small 2 PC / 1 Core test environment. After I discovered PC1 I...

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Trying to deploy agent - Unable to contact the specified machine Return Code...

Seems that the most difficult part of LANDesk is deploying the Agent.  I have had a couple of discussions on this.  I now have a laptop right next to me to test with.  I have the laptop turned on,...

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Agent config and deployment issue

I have just completed a side by side server migration from 2003 server/SQL 2005 to 2008 server/SQL 2008Using the migration wizard I have imported all the settings and all the config tot he new server...

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Where do I submit Bug/fix and Enhancement Requests

I'm just not finding it

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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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Uninstallwinclient.exe download?

 As part of a trial I installed LANDesk agents on a number of my PC's.  Since it was a trial I had the core server on an old piece of hardware that died.  Where can I get a copy of...

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Policy Invoker not starting after Agent Install from GuiRunOnce

We are deploying images to computers throughout our district.  The image has been syspreped and we have the Agent deployment configured to run during the GuiRunOnce section of the sysprep.inf file...

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New 9.5 SP1 Stand Alone Agent Not Installing.

I'm finding that creating a new stand alone agent after my 9.5 core has been SP1'ed does not work on Windows 7 or Windows XP.  Based on the install logs, looks like its the install is failing on...

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Garbage in the Event Viewer related to Remote Control Service

Hello, Since upgrading from Landesk 9.0 Sp4 to 9.5 Sp1 (and adding Mirror Driver) many (or maybe all) workstations seem to get a few of these Event viewer notifications (Application log) each day....

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Remote Computers deleted from the Console, Reporting back into Console

Hello, We recently added Cloud Services/Gateway to our Landesk configuration (9.5 Sp2 with patches). I have installed agents on a few dozen laptops which are full time offsite and they report in...

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The script "Multicast_domain_discovery" is failed

Hi all, The script "Multicast_domain_discovery" is failed. Please adivce how to make it work.  Thanks.-Peter

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Help with Agent Reinstall

LD 9.5 No SP1 Problem: trying to get something to get agent to work remotely. I have a few laptops that don't show in LD Console but I can \\computer\c$ and see Landesk is installed. (UPDATE: None of...

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Advance Agent MSI Package defective

 When i try to deploy the Advance Agent Package, the Deployment is shown as "successful" but in the results columnt is "The Setup has returned an error" (or similar). Directly starting the MSI-File...

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New 9.5 SP1 Stand Alone Agent Not Installing.

I'm finding that creating a new stand alone agent after my 9.5 core has been SP1'ed does not work on Windows 7 or Windows XP.  Based on the install logs, looks like its the install is failing on...

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Remote agent configuration - there is no available certificate

I have checked the core Shared Files folder and the certificate exists. I also checked the registry on the core server to see if the registry key points to the correct certificate and it does. All of...

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ldstate.exe, ldlocalprt.exe and LDAlert.exe crash during agent install on...

When installing the server agent on Windows Server 2008 we get the following errors in the event log. Just wondering if  anyone else has seen this? Using 9.5 SP1 with latest 9.50.1 base patch...

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Return code 1087 while deploying the agent

Hi All, I am getting 1087 error while deploying the agent from the console. I have tried all the steps like mentioned below. 1)port 139,135 & 445 open on the firewall.2)Admin$ & C$ is...

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Can't get any unmanaged device by "ARP found"

Hi All, XDD setting has been set in agent configureation and delivered to clients for couple months. However, there is no unmanaged client to be discoverd by "ARP found". Please anyone direct me how to...

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Agent install via GPO fails with error 1612

I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...

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