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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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How can I update Landesk Agent settings on an existing Landesk client

I am running landesk v9.5 with sp1.  I have distributed my landesk agent via UDD.  However now we have added branding to the agent configuration and want to apply these changes to the existing...

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Return code 1087 while deploying the agent

Hi All, I am getting 1087 error while deploying the agent from the console. I have tried all the steps like mentioned below. 1)port 139,135 & 445 open on the firewall.2)Admin$ & C$ is...

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deploying new agent with AV

I'm using LDMS 9.5 SP2 and am trying to deploy a new agent that includes LANDesk Antivirus, along with a script that will remove our old Antivirus.  I made a package that will remove the old AV, and...

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Common Base Agent Not Loaded

Having a problem with the common base agent not loading onto some of our servers(Server 2003 and Server 2008). Does anyone have any idea why the agent would not be able to load from the deployment. We...

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Agent deployment : Return code 1083. How can I resolve it?

Hi,  I've deployed my agent on 50 computer, but one of them return the 1083 error code.He have the same configuration, everything is ok, I don't understand. The firewall is OK, DNS is OK, Scheduler...

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Keyboard input disabled after update

We had to rename the CEAPI.DAT file within ProgramData\vulscan folder on our managed client machines as Spyware definitions were failing to update.  After this change, some machines were prompted to...

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Unable to deploy agent to unmanaged endpoint

I've been attempted to deploy to an unmanaged endpoint that was discovered through the UDD (Unmanaged Device Discovery).  The endpoint is a laptop, hardwired, win7 x64, with the firewall turned off....

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Agent Refused Access Unathorized

 One of my techs just informed me of this issue. Seems that yesterday he reimaged of some of his laptops. Version 8.8 got installed but now when any of us try to force a inventory scan of those...

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New 9.6 Install computers show up without Inventory can not manage either

I have 70 or 80 devices that show up in the management console without any inventory or information. It has been several days and several times I have reinstalled the new client 9.6 without any change....

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LDMS 9.5 Remote Issue with VDI (Support for non-persistent environment)

I have a issue with VDI's showing up in landesk and working correctly but, over time these devices stop working and will not let you remote control them.To fix this issue we have to delete the device...

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wscfg32.exe not found?

Hi,I'm doing OS provisioning and part of my template is to install the LANDesk Agent. Everything goes smooth and once it boots to windows and continues the template to install the agent it fails with...

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Agent does not install on HP Thin Client

Hi,When i try to install the agent on an HP t520 Thin Client, nothing happens and it creates a text file called "LandeskClientInstallStatus.txt" with this inside.."Done 643 130839641112355039" Any...

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Automated Agent on unmanaged devices

I wrote an application that works in conjunction with Unmanaged Device Discovery and LdDiscover.exe to get agents on unmanaged devices automatically... If you think you may find use for it, you can...

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How to deploy Batch file to run windows command?

I would to deploy a batch file, it is save a windows command.When I deploy to client it have a error. Status: FailedResult: Package Deployment FailedReturn code: 1 Log:Installation result...

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Laptop agent and CSA

Hi,Can anybody help with this. I installed our laptop agent on a laptop and I want to deploy software to the laptop if the user is on their home network/wifi.I am testing the laptop with a hotspot...

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Devices become very slow after installing LANDesk Agent

Hi All, when i push the agent to all devices all PCs become very slow and stuck many times, even i check the agent configuration all the schedules tasks for Anti-virus or iventory scan is not working...

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Duplicate ID's

If an agent is detected as a duplicate, can the agent automatically regenerate a new ID? 

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LDMS 9.6 SP1 UninstallWinClient.exe

Does anyone know where I can find the "UninstllWinClient.exe" file on my LDMS 9.6 SP1 core server. it does not appear to be in the "LANDeskManagementSuite" folder. TIA

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New agent deployment on 9.6 failing to install antivirus for several endpoints

My problem's symptom is exactly the same as this:  deploying new agent with AV However, my agents have no antivirus or leftover components of antivirus on them that I can find, McAfee or otherwise....

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