Cannot find agent
Hello. I am currently running Landesk 8.7 Recently we pushed a bunch of Microsoft patches to about 1500 remote clients running XP with SP2. The firewall has been disabled on all. More than half the...
View ArticleScheduled Task hung in Active Status
We were running our Standard Landesk Agent install scheduled job and the Core Server was re-booted while this was active. I expected the Scheduled Task to stop running however it now shows 41 Active...
View ArticlePush agent show successful but the device still in "Pending unmanaged client...
Push agent show successful but the device still in "Pending unmanaged client deployments"When I go "Pending unmanaged client deployments", and check the computers.Some has the icon of remote control...
View ArticleInstall issues with AdvanceAgent GPO
I thought our GPO for the LANDesk 9 Agent was working fine but i'm I seem to be noticing an issue on some Windows 7 machines where the agent is not getting installed. I recreated a new AdvanceAgent...
View ArticleAgent install via GPO fails with error 1612
I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...
View ArticleHow to build a self-contained agent install for MAC
Is there a way to build a Self-contained agent install for MACs? The option is greyed out for me.
View ArticleRemote control service reinstall
I am running 8.8 SP3. I have several devices that I am trying to remote control that don't work. When I look further into them, the remote control service for LANDesk isn't installed. I can still push...
View Article9.6 SP1 Upgrade CPU maxed out and scans won't finish
Has anyone had successfully upgraded clients to 9.6 SP1 and experience no issue? Our clients running 9.6 SP1 will not finish scans and the clients are so slow they are unusable. Agents running 9.5...
View ArticleLANDesk mixing different machine information in Inventory Changes History
Hi All, Today we began to notice in our LANDESK 9.5 environment various machines inventory change history was mixing information from other machines. After initial assessment I wanted to verify our...
View ArticleAdd full exe build date to registry on devices
Hello. Would it be possible to add the build date/time of the full exe installer to a registry key that then gets added when a device uses that full exe installer? It can be very difficult to verify if...
View ArticleAgent gets deployed but then goes away
Here is a curve ball for me and one that I can't seem to sort out. I've got a provisioning process that lays down a 32-bit Win7 image and then installs an agent. The agent install has a status window...
View ArticleReturn code 1087 while deploying the agent
Hi All, I am getting 1087 error while deploying the agent from the console. I have tried all the steps like mentioned below. 1)port 139,135 & 445 open on the firewall.2)Admin$ & C$ is...
View ArticleUpdate agent from 9.6 to 9.6 SP1
Hi I just upgraded my Core from 9.6 to 9.6 SP1. Now I want to upgrade my agents too. However, I see no definition in Patch Manager for this update. Do I have to do a full reinstall of the agent? I...
View ArticleNew 9.6 Install computers show up without Inventory can not manage either
I have 70 or 80 devices that show up in the management console without any inventory or information. It has been several days and several times I have reinstalled the new client 9.6 without any change....
View ArticleNew agent deployment on 9.6 failing to install antivirus for several endpoints
My problem's symptom is exactly the same as this: deploying new agent with AV However, my agents have no antivirus or leftover components of antivirus on them that I can find, McAfee or otherwise....
View ArticleCommon Base Agent status Not Loaded
We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X). The real-time inventory and remote control agent status both show loaded (green check)....
View ArticleIs anyone running a LANDesk agent on VMWare Linked Clones?
Does anyone have any experience they can share regarding the LANDesk Agent, LANDesk AV and VMWare Linked Clones?
View ArticleScheduled Inventory and VulScans Not Running
Hi all, I have a Win 2008 server that has a LD 9.5 SP3 client installed. Agent is configured to run vulscan and inventory scans once every 24 hours but these are not working. Reinstalled agent a few...
View ArticleMERGE.INI not working
LDMS 9.6 SP1LDMS 9.6 SP2. I am not able to get the merge.ini to import into the ntstacfg.in#. Last time it worked was 9.5 SP2. I have been manually adding my custom entries to the ntstacfg.in# and...
View Article9.6 SP1 Upgrade CPU maxed out and scans won't finish
Has anyone had successfully upgraded clients to 9.6 SP1 and experience no issue? Our clients running 9.6 SP1 will not finish scans and the clients are so slow they are unusable. Agents running 9.5...
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