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Is SP1 a prerequisite for SP2

My management just asked me that.  I said I believe so, and I would install SP1 first out of conscience.  Not good enough - I have to verify the answer.  I haven't found it addressed in any...

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Auto Sync (Changes to configurations)

I changed some settings in my Portal Manager in Agent Settings, this is part of a deployed Agent Configuration, after I saved the changes, how do I push those changes to the clients?I set the auto sync...

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Agent fails with internal error occured

LD 9.5 no sp1 I have about 10 computers that had agent ver 9.0sp1 and when I try to push out a full agent for 9.5 it fails with "An internal error occured" I have remoted in and completely uninstalled...

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Agent Installation Question

What are the steps the agent performs, in order, after it is installed? or How long after the agent is installed does it perform and inventory and then recieve any scheduled tasks that might be a...

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Drill down into a PC for Agent information

I have serveral agents that I have configured, my question is how do I drill down into a PC on the Landesk console in order to find out what is the current agent on that PC.

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Issues installing wscfg32.exe /f

Files all seem to copy but install hangs on LANDesk AntivirusExecuting 'C:\program files\LANDesk\LDClient\vulscan.exe /changeSettingsNoReport /showui=false' C:\Program Files\LANDesk\LDClient directory...

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How do we remove an agent?

I've been thru the manual, and can only find 1 or 2 instances of "remove agent", and hundreds of instances of either word by itself. We have one user who is being harrassed by LD.  Every day LD wants...

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Advance Agent Failure

When trying to install the Advance Agent based client, the MSI runs, but very shortly after double clicking the the package this screen appears.  I've recreated the entire package, uninstalled all...

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"GetCMSettings.exe has stopped working"

I have three new HP ZBook 15 laptops.   Agents were pushed.   when we launch the inventory scanner on the laptop, we are getting this error.   Close the message and the scan continues. If we run the...

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Does the UDD task scheduler work?

Hi All, I have been trying to schedule future UDD scans and they are not working.  I can set up the future schedule for a selected IP range and the task scheduler will accept it but it does not run at...

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(Landesk8.8) How to disable Application Blocking in Agent Configuration

We're currently upgrading our 8.7 SP3 environment to Landesk 8.8 SP2.  In 8.7 it was possible to configure the application blocking behaviour in the agents. Application blocking is something that I...

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Updated 9.6 agents are now locking out my scheduler account/domain admin account

Where would I look on a client to see the errors if the client is locking out my scheduler account? This happens very frequently (3min). Please help this is getting very annoying!!

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Deploy advaced agent via GPO

Hi, I'm looking for some advice regarding the agent deployment, as lots of people seem to have different views. We have rolled out LANDesk 9 clients to the majority of our estate via scheduled tasks....

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Agent deployment problem with a limited T1 line

Two weeks ago we had LANDesk installed at our company. The installer helped us setup and deploy the agents with the Management Console. It was going fine for the 2 weeks I slowly deployed the agents...

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Agent install via GPO fails with error 1612

I used the 'LanDesk best practices for agent deployment guide' in order to create a group policy to deploy the agent. I've moved my workstation into the test OU and rebooted but LanDesk did not install...

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Advanced Agent not installing the Agent

Hello. We're working on deploying the latest version of LDMS 9.0 SP2, and to do so we want to go and try to check our agent against a base of various computers before goign for a full deployment. In...

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Query for LANDesk version

I am doing an agent install for 8.80 SP2A.  So I created a query based on who needed the patch, no problem. Then I summed up those who have with those who needed and I didn't come up with all my...

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"Bogus" Core Server is listed in addition to regular Core Server

We recently upgraded to LANDesk 9.5.  We have a new server and did a clean install of LANDesk 9.5, including the SQL Express database--basically started from scratch. Our core server is called S21. An...

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Common Base Agent status Not Loaded

We're seeing widespread instances where devices are showing the Common Base Agent status of Not Loaded (red X).  The real-time inventory and remote control agent status both show loaded (green check)....

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CBA 8, unable to contact the remote agent

 I have a machine that has agent installed fine, is displaying in the all devices. However i have noticed that the remote agent control status has not been loaded. When i run a scan from the machine...

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