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BrokerConfig.exe can't reach CSA

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LDMS 9.6 SP2 via CSA

 

After deploying agent, I can not access the machine (Remote or ping or anything) It is added however to all devices in the core.

When testing the BrokerConfig.exe I get this error:

 

39:42.290   Using certificate file C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt and keyfile C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key

39:42.311   Certificate/key loaded.  Certificate file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.crt".  Key file "C:\Program Files (x86)\LANDesk\Shared Files\cbaroot\broker\broker.key"

39:42.311   Attempting management gateway connection at host mycsa.com and address 107.xxx.93.xxx

39:42.311   Starting HTTPS session with host mycsa.com, proxy "", and proxy user ""

39:42.311   Connecting to address 107.xxx.93.xxx

39:42.609   Waiting for link connection to core through management gateway

39:42.609   Begining link request

39:42.609   HTTPS Request: POST /services/link

39:42.609   Waiting for match response

39:42.609   Waiting for HTTPS response

39:47.722   HTTPS response finished status 404 description Not Found

39:47.722   Connection link not successful.  Status 404

 

I can ping the csa from the machine.

I have an open ticket for a few days now but I need to have this fix asap!

Any help is appreciated.

 

Thank you.


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