I am having several clients get this error message when they try to run a manual software inventory. If I reinstall the agent the problem goes away for a while but then comes back. I have searched and found the following solutions on LANDesk's site:
1 - Modify the ldappl3.template file on the core server. The version should be 3.0 and the Revision should be 1.02
2 - Once the file is modified click on the Make Available to Clients button in the SLM tool
http://community.landesk.com/support/docs/DOC-2107
the ldappl3.template file was already at Version 3.0 and Revision was at 1.02. I don't see where I can go to click on 'Make Available' in the SLM tool though.
Any Ideas on where i can go to permanently fix?
By the way I am running Landesk 9.0.2.3